DELIVERY & RETURNS
UK Shipping
All Pearl Talk items are created by hand in London, UK. As soon as your order is placed and paid, we start to prep it to go!
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*please note that Pearl Talk does not pay for customs fees. If you are based in the EU or other parts of the world requiring to pay custom charges, please check for fees from the UK based on the value of your purchase.
For shipments within the UK, all Pearl Talk items are sent via Royal Mail First Class or EVRI.
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*please note that due to Covid-19, some delivery times may be affected, orders may arrive later than expected. We ship parcels on daily basis.
Worldwide (outside the UK)
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Pearl Talk can ship your order to any place in the world. We’ll use Royal Mail for this kind of shipping.
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*please note that due to Covid-19, some delivery times may be affected, orders may arrive later than expected. We ship parcels on daily basis.
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SHIPPING OPTIONS
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Royal Mail 1st Class/Signed For (UK)/2-5 working days/£5.00
All standard UK orders will be delivered within 2-5 working days. Deliveries are made Monday to Saturday.
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EVRI Standard (UK)/Tracked service/2-4 working days/£5.60
All standard UK deliveries will be delivered within 2-4 working days. Deliveries are made Monday to Friday.
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EVRI Next Day (UK)/Tracked Service/1 working day from the day of order/£6.50
Next Day Delivery orders must be placed before 11 am. Orders placed on Friday will be delivered on Monday.
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Worldwide (outside the UK)/Royal Mail Tracked Service/£20.00
Delivery time varies by country. Taxes and duties are not included.
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If you would like your pearls to arrive quicker drop us and email info@pearltalk.co.uk and we will see what we can do for you.
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RETURNS & EXCHANGES
Returns must be made within 14 days of receipt of the product. All items must be returned unopened and unused in their original packaging and with original tags. Please note, that all returns must be shipped via a tracked service. Pearl Talk does not pay for return shipping. A refund will be issued once the product is received and inspected and confirmed as new.
Do not forget to add your order number to the returned items and a note if you want a refund or exchange. For EU and the rest of the world please find returns paperwork added in your parcel.
Sale items are sold as seen. No returns.